Privacy policy
Last updated: 11 November 2026
This policy explains how 6EIGHT handles personal information when you visit our website, join the crew, contact us, share a community contribution or make a purchase. Our website is www.6eight.com.au and our privacy contact is contact@6eight.com.au.
Information we collect
- Contact information you provide, such as your name and email address, and delivery or billing details when you order.
- Order, payment-status, return and customer-service information. Payments are processed by Shopify and the payment providers offered at checkout.
- Newsletter preferences and any stories, photos or other content you choose to submit.
- Technical and usage information collected through Shopify and enabled website services, such as device/browser information, IP address, page activity and cookie identifiers.
We collect information directly from you and through the services that operate the store. Please do not send sensitive information or another person's private details unless necessary and you have permission.
Why we use it
We use this information to operate and improve the store, respond to enquiries, process and deliver orders, handle returns, prevent fraud, maintain security, meet legal obligations and manage community submissions. We use your marketing preferences to send the news you requested. You can unsubscribe using the link in marketing emails or by contacting us.
Who receives information
We share information needed to provide services with Shopify, payment processors, delivery providers, email and form services, and professional advisers where necessary. Information may also be disclosed where required by law or to address fraud and security issues. We do not publish your email address or order details as part of a crew story.
Shopify and overseas processing
Shopify hosts the store and processes information to provide its services. Some service providers and their systems operate outside Australia, so information may be processed overseas. Their locations and practices depend on the service. See Shopify's consumer privacy policy for its handling of information and privacy options. Contact us if you need more information about a particular disclosure.
Cookies and choices
Cookies and similar technologies support the cart, preferences, site security and any enabled analytics or marketing features. You can adjust browser cookie settings and use any privacy controls offered on the site. Blocking some cookies can affect store functions. Any optional cookie choices presented by the store can be changed through those controls. For help with your preferences, email contact@6eight.com.au.
Crew stories and photos
We review submissions before publishing them. We use the permission you provide to decide whether and where to feature a story or photo. Share only content you own or may use, and obtain permission from people pictured, including a parent or guardian for children. Contact us to correct or request removal of a contribution from channels we control.
Keeping information secure
We use appropriate access controls and service-provider safeguards and retain information for as long as reasonably needed for the purposes above, including legal and accounting requirements. No internet service can guarantee absolute security.
Your privacy choices
Email contact@6eight.com.au to ask about your information, request access, correction or deletion, withdraw marketing permission, or raise a privacy concern. We may need to verify your identity. Some records must be retained to meet legal obligations or resolve a transaction. We will explain our response and work with you to resolve concerns. Where applicable, you may also contact the Office of the Australian Information Commissioner.
Policy updates
We may update this policy as the store develops. The current version and update date will appear here. Material changes will be communicated where required.